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Many factors, such as price or delivery speed, can be taken into account when looking for a logistics services for any operation. However, something happens underneath the surface that makes one logistics operator stand out from another, namely the range of value-added services.

What is Value Added in logistics?

Value-added logistics (VAL) is a term used within the sector. This allows for a more comprehensive service and is an essential tool for increasing customer satisfaction. This is especially important when it comes to certain operations based on the trust that a customer places in a company.

Logistics is also by definition a competitive sector. Importers need competitive logistic services to ensure this very thing for their commercial operations. However, we cannot confuse competitiveness with having more resources. In fact, added value is being best implemented by medium sized and specialised companies. Whenever a logistics operator adds value the right way, this shows their knowledge of the ins and outs of the sector and the needs of the customer.

And there is no point in going for added value if you do not respond to what the customer needs.

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Our Solutions

Chemicals

Tackling safety, environmental regulations & transportation of dangerous goods.

Automotive

We specialise in covered car transport, enclosed car transport and international car transport.

Groupage

We offer you a dependable and fast delivery of smaller shipments door to door.

Our Expertise

COMMERCIAL

Our Sales Consultant will be available to advise and guide you throughout the move process. Our coordinators are focused on ensuring that every move runs smoothly, from departure to arrival.

They analyse the needs of the client from the very first contact. In particular, during the technical visit their expertise is used to assess the weight and volume of the consignment, as well as consider other factors which may affect the move, such as loading restrictions, access to the property, or tight corners.

They ensure that best practice is applied throughout the move process to achieve complete customer satisfaction.

TECHNICAL

We use skilled packers and movers using quality packing material to protect your belongings.

Owing to its reputation as a quality removals company and to the volume of its traffic, the ARD Courier GmbH is in a position to permanently employ a large number of packers. We have also been able to develop new materials to contain and protect your items as customer needs change. Custom-made containers can also be made for special items. See Packing for more information.

LOCALIZATION

Owing to its reputation as a quality removals company and to the volume of its traffic, the ARD Courier GmbH is in a position to permanently employ a large number of packers. We have also been able to develop new materials to contain and protect your items as customer needs change.

Insights

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Category Delivery, Package, Transport

Colgate-Palmolive renews with ARD Courier GmbH in Malaysia

September 1, 2017
Singapore 16 January, 2018 – ARD Courier GmbH, one of the world’s largest supply chain...
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